The Directorate General of Health said this Monday that the Health Line 24 has two pharmacists and seven of pharmacy technicians, rejecting criticism of the Order of Pharmacists, that discouraged use of that service for doubting the quality of information provided therapy.
"The Health Line 24, with the aim of improving the services it provides, has at its disposal two pharmacists and seven of pharmacy technicians whose job is through provision of support to enferemiros responsible for answering telephone contact to clarify any doubts concerning medicines" , Said the Directorate General of Health (DGS) on release.
In Order of Pharmacists (HA) today warn that the resource line, for not recognizing the validity of the information provided by the department in terms of medicines, "while the fund manager not to proceed with recruitment of professionals with training and appropriate skills."
"It was to make the work of the Health Line 24 even more efficient and accurate that the fund manager decided to hire graduates, pharmacists and techniques of pharmacy, whose function has proved extremely useful," explains the DGS, ensuring that "until time was not identified any situation in which the quality of the information. "
The OF warned today that the therapeutic counseling has not been supervised by a pharmacist and that "it is done by employees without any qualifications to do so", which is not only an offense to the status of the Order as to the contract between the DGS and the Line of Health Care SA.
According to the Directorate General of Health, using that line about 1,500 people daily, "attended by nurses adequately prepared" to do screening and counseling, overseen by a steering clinic.
Pharmacists already requested a meeting with management of the department to analyze this "failure of the pharmaceutical act" and solve a problem that considers "serious" and that "may even undermine the health and quality of life of patients.
The Health Line 24 was created in 2007 to provide assistance for health care, making screening and counseling of clients in order to prevent them moving to hospitals and health centers free necessity.
"The Health Line 24, with the aim of improving the services it provides, has at its disposal two pharmacists and seven of pharmacy technicians whose job is through provision of support to enferemiros responsible for answering telephone contact to clarify any doubts concerning medicines" , Said the Directorate General of Health (DGS) on release.
In Order of Pharmacists (HA) today warn that the resource line, for not recognizing the validity of the information provided by the department in terms of medicines, "while the fund manager not to proceed with recruitment of professionals with training and appropriate skills."
"It was to make the work of the Health Line 24 even more efficient and accurate that the fund manager decided to hire graduates, pharmacists and techniques of pharmacy, whose function has proved extremely useful," explains the DGS, ensuring that "until time was not identified any situation in which the quality of the information. "
The OF warned today that the therapeutic counseling has not been supervised by a pharmacist and that "it is done by employees without any qualifications to do so", which is not only an offense to the status of the Order as to the contract between the DGS and the Line of Health Care SA.
According to the Directorate General of Health, using that line about 1,500 people daily, "attended by nurses adequately prepared" to do screening and counseling, overseen by a steering clinic.
Pharmacists already requested a meeting with management of the department to analyze this "failure of the pharmaceutical act" and solve a problem that considers "serious" and that "may even undermine the health and quality of life of patients.
The Health Line 24 was created in 2007 to provide assistance for health care, making screening and counseling of clients in order to prevent them moving to hospitals and health centers free necessity.
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